Virginia Web Designers: Joomla, Drupal, Open-Source, CSS, and PHP Northern Virginia / Maryland / Washington DC web designers

Basecamp & project management

We’ve recently started using Basecamp for project management and love it. It lacks robust user access level control, but this is not a must-have for us at the moment. The software makes it very easy to track tasks, comment on them, attach files, set milestones, and so forth. While using it I did notice a usability issue related to the commenting system. Normally, new comments are highlighted with a green icon. However, the system was highlighting even your own comments – if they were new.  Now, why would I want to re-read my own comment? I’m only interested in new comments by others!

Thankfully, I let Basecamp staff know about this usability glitch, and the VERY NEXT DAY they had resolved it! It’s nice to see that kind of responsiveness.